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Request a Wholesale Quote

Send your destination, product interest and purchase volume. We review your requirement and confirm specification, packing and quotation details — no instant quote, no one-size-fits-all pricing.

📋 Structured RFQ Form 💬 WhatsApp Direct 📧 Email & Phone Support
What You Can Request

What you can ask us for

Whether you are exploring products, planning a trial order, or preparing a container, these are the requests we handle.

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Product Recommendation

A product or category recommendation based on your market and resale positioning.

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Quotation

A product-specific quotation based on your confirmed specification and volume.

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Packing Options

Packing format and weight options for your product type and destination.

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Order Configuration

Trial, bulk or container configuration with product mix and loading plan.

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Shipping Information

Shipping preparation and document guidance for your destination.

Request a Quote

Send your requirement — get a product-specific response

A structured form helps us prepare the right configuration. We confirm specification, packing and next steps — no automatic quote, no fixed price promise.

Request a Wholesale Quote

Fields marked * are required.

Contact-Us Page Form
Your Contact
Your Requirement
Optional Details
Sharing more helps us prepare a more precise response. You can leave these blank if you are not sure yet.
What Information Helps

Why each key field matters

You do not need to know every technical detail before contacting us. But these fields help us respond with a relevant configuration instead of a generic reply.

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Destination

Country and port shape the freight, transit and packing considerations.

Why it matters: two buyers ordering the same product for different destinations can need different packing.
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Product Interest

Which category or categories you are considering — clothes, shoes, bags or mixed.

Why it matters: product type determines grade criteria, packing format and QC focus.
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Purchase Volume

Trial, bulk or container — and an approximate quantity if you have one in mind.

Why it matters: volume determines packing plan, loading configuration and preparation timeline.

Grade / Condition

If you have a target grade direction, tell us. If not, we can advise.

Why it matters: grade affects resale positioning and price — but it is your commercial choice.
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Packing Preference

If you have a known packing requirement, share it. Otherwise we propose per product.

Why it matters: packing is product-specific, not universal — and affects loading.
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Resale Context

Your local market, resale channel or target customer — if you want to share it.

Why it matters: helps us recommend a product mix that fits your market, not a generic one.
What Happens Next

From your inquiry to a confirmed configuration

After you send your requirement, the process moves through these steps. We do not promise instant quotes — each step is confirmed before the next.

1

We Review

Our sales team reviews your destination, product interest, volume and any special requirements.

No automatic reply — a human review step.
2

We Contact You

We reach out on WhatsApp or email to clarify any missing information before preparing a response.

We confirm the right contact channel with you first.
3

We Confirm Configuration

Product, grade, packing, quantity and container type (if applicable) are confirmed.

Specification is documented before quotation.
4

We Send a Quote

After specification is confirmed, we prepare a product-specific quotation for your review.

Quotation is based on confirmed configuration — not a fixed catalog price.
Trust Snapshot

Before you send your inquiry

If you want to verify our capability first, these pages give you evidence-based answers.

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Factory

See the sorting, packing, warehouse and loading operations behind every shipment.

View Factory →
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Production & Quality

How we sort, grade, inspect and verify goods before loading.

View Process →
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Business Cases

Real wholesale order examples with requirement, configuration and fulfillment evidence.

View Cases →

Already placed an order?

If you have an existing order, PI or shipment with Ross, please use the after-sales support channel instead of this new inquiry form.

  • Order or PI reference required for faster handling
  • Issue type, evidence and photos help us review
  • Different process from new purchase inquiries
Warehouse staff reviewing a used goods order preparation record
Contact FAQ

Questions before you send your inquiry

How quickly will I receive a reply?
We do not promise a fixed response time. Our sales team reviews each inquiry individually, and replies are sent during working hours (Monday – Sunday, 08:00 – 19:00 GMT+8). Messages outside working hours are answered on the next working period.
Can I get an instant price?
No. Pricing depends on product, grade, packing, quantity, container type and destination. We prepare a product-specific quotation after the configuration is confirmed — not from a fixed catalog price. This avoids giving you a number that does not apply to your actual order.
Do I need to know my exact quantity before contacting you?
No. You can select "Not sure yet" for volume and leave optional fields blank. We work with approximate quantities and refine the configuration together. A rough direction is enough to start.
What if I don't know which grade or packing I need?
That is fine. Grade and packing are commercial decisions, and we can advise based on your destination, resale positioning and product mix. Select "Not sure / advise me" and we will suggest a direction during the review.
Should I contact you on WhatsApp or send the form?
Both are fine. The form captures structured information that makes it easier for us to prepare a relevant response. WhatsApp is faster for quick questions or follow-up. For an existing order, please use the after-sales channel instead.
Do you accept inquiries from individual buyers?
We work with wholesale and export buyers — including first-time buyers planning a trial order. If you are buying for resale, redistribution or export, we can support your inquiry. We do not support retail or end-consumer orders.
Ready to send your requirement?

Start with your destination and product interest

You do not need every detail before contacting us. A rough direction is enough — we confirm the rest together.

Request a Wholesale Quote

Contact Form - 202609

For existing orders, use our after-sales support instead.